Relationship Sales Builder, Trainer, Coach, and Author
Terry’s highly engaging and enthusiastic style permeates all of his business relationships. His positive energy is contagious, but it is his knowledge, understanding, and successful utilization of the sales process that makes him a leader in the sales and customer service training arena.
Terry is the author of The Gold Apples, a fable that illustrates his understanding of the needs of every client or customer. Terry answers our primary question, “Do you care about me?” He understands that we value action over words and realizes that questions are the key to understanding and problem-solving.
For 24 years Terry has consciously honed his skills in the fields of relationship sales and customer service. This led him to Sales Team Management, and soon to a level of excellence in Sales Team Leadership, Motivation, and ultimately to achieve national success and recognition. It also led to a profound realization. He had achieved much, but he had also taught, trained, coached, and motivated many others to reach their own level of excellence. In doing so, he helped companies to attain higher levels of sales and service, and a measurable increase in market share.
Now as an entrepreneurial business manager, developer, and trainer, Terry assists corporate and individual clients to reach the pinnacle in sales and service. From mentoring programs and plans aimed at improving sales and increasing profits, to boosting employee effectiveness and escalating the quality of customer service, he is able to help bring companies and individuals to the peak of success.
Terry is also a certified CliftonStrengths coach!
